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News

CPP and ChatGPT Edu

²©88ÑÇÖÞ and The California State University will soon launch OpenAI's powerful generative artificial intelligence (AI) tool ChatGPT Edu, for faculty and staff, and will roll out access for students shortly after.

What is ChatGPT Edu?

ChatGPT Edu is an AI-powered chatbot and personal assistant designed to enhance productivity and simplify day-to-day tasks for higher education institutions. Use ChatGPT to support activities like:

• Drafting reports, checking grammar, and assisting with communications.
• Brainstorming ideas and potential solutions.
• Simplify complex projects and help with documentation.

²©88ÑÇÖÞ's ongoing commitment to providing innovative technology empowers our students, faculty, and staff to optimize how we work and study.

What to Expect with ChatGPT Edu

Account Activation

Keep an eye on your cpp.edu email inbox over the next few weeks.

If you do not have an account tied to your cpp.edu email:

• Accept the invitation to gain access to the ChatGPT Edu workspace.

If you already have a ChatGPT account tied to your cpp.edu email:

• IT&IP advises you to export and back up your conversations and any Custom GPTs before joining the Edu workspace.
• Next week, faculty, staff, and students will receive an email invitation to join the Edu workspace. After accepting the invitation, you will be guided to migrate your conversations and Custom GPTs to the new Edu workspace.
• If you have a paid subscription tied to your cpp.edu email account, it will be automatically canceled when you join the Edu workspace.
  • Note: CPP Enterprises and ASI employees are not included in this project. Please check with your supervisor about migrating your account.

For more information, upcoming events, and additional technology resources, please visit Artificial Intelligence at CPP.

Artificial Intelligence and Machine Learning Webinar Series

NVIDIA, Mark III Systems, and ²©88ÑÇÖÞ are hosting an Artificial Intelligence (AI) and Machine Learning (ML) webinar series. These sessions feature industry experts who dive into current trends in AI and ML. All sessions premiere during Thursday's University Hour from 12 to 1 p.m. and later, available on demand.

• Replay: 
• Replay: 
• Replay: 
• Replay: 
• March 13: Intro to Large Language Models (LLMs)
• April 10: Deep Dive Tutorial into LLMs (NeMo)

In-Person Technical Support is Available

All in-person support is available from our location in the University Library, on the second floor, at the Tech Help desk.

Contacting the IT Service Desk

24/7 services (answered the next business day):

• Submit an .
• Email us at itservicedesk@cpp.edu.
• Contact us by phone at (909) 869-6776 and leave a voicemail after hours, on weekends or holidays.
• (Knowledge Base).

Extended hours:

• IT Service Desk Student Assistants provide in-person support.
• Guided password resets via SMS or secret questions.
• General Canvas and login help.

Regular business hours:

• CPP IT staff are available in-person and over the phone 7:30 a.m. - 5 p.m., Monday through Friday.
• Log in to and use our live chat service from 8 a.m. to 5 p.m., Monday through Friday.
• If you can't log into the IT Service Desk portal or Chat Service, use the .
• IT Support Services are not available during campus holidays and scheduled closures.

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

²©88ÑÇÖÞ IT Service Desk


Service down? Check out the

Service Notices

No planned maintenance or upgrades by the Division of Information Technology and Institutional Planning (IT&IP) or our technology service providers are planned outside of our regular maintenance windows over the next seven days.